How can we help you?
Our team is here to provide the support you need, and we’d be delighted to assist you one-on-one. To schedule a private consultation, simply purchase a PodPlanPlus session—you can find all the details in PodSupport. Please note that while we don’t offer medical, financial, or legal advice, we can refer you to qualified advisers if needed.
We strive to present information in a straightforward manner. While we don’t offer personalised discussions about site content, you can enhance your experience by adding PodPlanPlus to your member account. You'll find the details inside PodSupport.
The PodVault is a secure repository within Podplan where you can store important details for your family. It's designed for easy access by your family members in case of emergencies. To use the vault, make sure you are logged in, click the Enter the vault button on the navigation bar, and follow the prompts. If you don’t have access to the PodVault, simply upgrade to Podplan Premium.
Get started by clicking the Invite Family Member button on the dashboard and then follow the prompts. Each family member you invite gets their own secure Podplan login — so they can explore guides, receive PodPost tips, and access shared information independently.
Everyone sees the same resources, but only the main account holder can issue invitations.
When you send an invite, your family member will:
1️⃣ Receive an email with a personal link to join (expires after 7 days).
2️⃣ Create their own password and login details.
3️⃣ Start receiving weekly PodPost tips automatically.
Head to your Account, go to the Billing section and select "Update payment method." Enter your new card details and click "Save".
If your access to Podplan was provided by a company, some features may be restricted. To unlock all features, you’ll need to upgrade to a premium plan, which costs £5 per month. If you're already a premium member and are having trouble accessing a feature, please reach out—we’re happy to help. Contact us here
If you encounter technical difficulties, such as website access problems or issues with the PodVault, please reach out to our technical support team. Provide specific details about the problem you're facing, and our team will work with you to resolve the issue. Contact the team here.